Privacy Policy | ImageChat
Privacy Policy | ImageChat
22 August 2024
22 August 2024
This Privacy Policy for ChatWorks ("company," "we," "us," or "our") describes how and why we collect, store, use, and/or share ("process") your information when you use our services, such as when you:
Visit our website at [Website URL] or any website of ours that links to this privacy policy.
Download and use our application(s), such as our mobile app — ImageChat.
Engage with us in other related ways, including sales, marketing, or events.
If you have any questions or concerns about this privacy policy, please contact us at business@chatworks.nl.
This Privacy Policy for ChatWorks ("company," "we," "us," or "our") describes how and why we collect, store, use, and/or share ("process") your information when you use our services, such as when you:
Visit our website at [Website URL] or any website of ours that links to this privacy policy.
Download and use our application(s), such as our mobile app — ImageChat.
Engage with us in other related ways, including sales, marketing, or events.
If you have any questions or concerns about this privacy policy, please contact us at business@chatworks.nl.
1. Data Usage
1. Data Usage
Personal Information You Provide to Us:
When you choose to use our product, we collect the following data:
WhatsApp username
Phone number
Email address
Name (at the time of payment)
Country (at the time of payment)
In addition, when using our app, we have access to the data you input, such as messages, for 24 hours. This data is solely used to improve our product and resolve any errors.
Data Related to AI-Generated Photos:
If you have a paid subscription, we have access to the generated photos for up to 1 hour. We do not use these photos, and they are deleted from our database after 1 hour.
During a trial period, we may use the generated photos for content purposes, but these photos are also deleted from our database after 1 hour.
Personal Information You Provide to Us:
When you choose to use our product, we collect the following data:
WhatsApp username
Phone number
Email address
Name (at the time of payment)
Country (at the time of payment)
In addition, when using our app, we have access to the data you input, such as messages, for 24 hours. This data is solely used to improve our product and resolve any errors.
Data Related to AI-Generated Photos:
If you have a paid subscription, we have access to the generated photos for up to 1 hour. We do not use these photos, and they are deleted from our database after 1 hour.
During a trial period, we may use the generated photos for content purposes, but these photos are also deleted from our database after 1 hour.
2. Why Do We Collect This Data?
2. Why Do We Collect This Data?
We collect the aforementioned data to:
Provide and improve our services.
Resolve errors and optimize the user experience.
Process necessary payments and manage user accounts.
We collect the aforementioned data to:
Provide and improve our services.
Resolve errors and optimize the user experience.
Process necessary payments and manage user accounts.
3. Consent and User Rights
3. Consent and User Rights
When opening the app, we ask users to agree to our privacy policy and terms of service. Additionally, users can always review and modify their subscription details via our payment processor, Stripe.
When opening the app, we ask users to agree to our privacy policy and terms of service. Additionally, users can always review and modify their subscription details via our payment processor, Stripe.
4. Do We Share Data with Third Parties?
4. Do We Share Data with Third Parties?
No, we do not share your data with third parties. However, we do use various software tools to deliver our services (e.g., for generating AI photos). The data is only temporarily processed by these systems and is then deleted without further use.
No, we do not share your data with third parties. However, we do use various software tools to deliver our services (e.g., for generating AI photos). The data is only temporarily processed by these systems and is then deleted without further use.
5. Security Measures
5. Security Measures
All communication is done through WhatsApp, which ensures end-to-end encryption. Additionally, we use Voiceflow (conversational AI software), which adheres to the following standards:
ISO/IEC 27001:2022: A specification for an information security management system (ISMS).
SOC-2 compliant: Our SOC-2 compliance is continuously monitored.
GDPR compliant: Complies with the requirements for proper handling of personal data as defined by law.
All communication is done through WhatsApp, which ensures end-to-end encryption. Additionally, we use Voiceflow (conversational AI software), which adheres to the following standards:
ISO/IEC 27001:2022: A specification for an information security management system (ISMS).
SOC-2 compliant: Our SOC-2 compliance is continuously monitored.
GDPR compliant: Complies with the requirements for proper handling of personal data as defined by law.
6. Updates to This Privacy Policy
6. Updates to This Privacy Policy
If there are any changes to this privacy policy, users will be notified via an in-app notification.
If there are any changes to this privacy policy, users will be notified via an in-app notification.
7. Users Under 18 Years
7. Users Under 18 Years
Our app is not intended for users under the age of 18. This is stated in our privacy policy, and users must accept this when opening the app.
Our app is not intended for users under the age of 18. This is stated in our privacy policy, and users must accept this when opening the app.
Contact
Contact
If you have any questions about this privacy policy, please contact us at business@chatworks.nl
If you have any questions about this privacy policy, please contact us at business@chatworks.nl
